¶ Standard 'All Services Failing' Troubleshooting Steps
- First, try pulling latest from Dev-Master or Release-Candidate
(depending on your base branch), it may already be something that
was resolved by someone else
- Look at the error in the Network tab of the Developer console
preview window
- If the error says missing Telerik.Web.UI dll go to your DNN
website and copy it from the bin to the Service bin
- If it says ClarityEcommerceEntities has changed pull latest,
recompile, and check again
- If it still fails, ask a back end dev to make sure that the
database is up to date by running an Update-Database
- If it continues to fail, please make sure your back end
developer is working on the issue
- If it says a dll needs to be recompiled (message will say "a
project needs to be recompiled, probably _______, with
code contracts"
- Go to visual studio tools, extension manager and install the
2 code contracts extensions
- Restart VS
- Recompile the solution
- If it is 401 Unauthorized – see Standard DNN AuthHook
Troubleshooting Steps
- Anything that says Dot Net Nuke, pull latest from source control
- If you get errors from your API endpoint about missing DLLs or
namespaces, please update your branch with the latest from
Dev-Master. Check if any new modules were installed to DNN recently
as they may be getting inherited into the Service application. To
combat these, use <remove> tags in the httpHandlers, httpModules,
modules, handlers sections of the web config that directly relate to
values added in the DotNetNuke web config
- For any issues outside of the items referenced here, please see a
back end developer